Flagship applications will be developed as proof-of-concept
applications for building confidence in other Departments, Boards and Corporations.
These applications shall be finalised by the Steering Committee.
SMART
Cards
SMART
Card based citizens ID with multi-functions that enable citizens to interact
with services, make payments, act as a Voter ID, obtain ration card, passport,
driving licence and vehicle registration etc. shall be introduced in association
with the private sector by the year 2003.
Use
of Hindi
The
State Government shall promote use of Hindi in Information Technology to increase
the outreach to the common man. For this purpose specific initiative will
be taken for use of Devnagari in Computers anddeveloping Web Applications.
Government
Tendering/Procurement Process
Electronic
procurement and settlement system with supporting databases and transparent
decision making shall replace the existing system by the year 2002.
MIS for
Different Levels
An efficient
and effective department specific IT based Decision Support System/ Management
Information System shall be evolved concurrently with the process of reengineering
in the State Government. Abstract on all developmental parameters, revenue
collections, crime rate, key agricultural inputs, condition of irrigation
facilities, status of power generation and distribution, social infrastructure
etc. will be integrated in this system. Wherever citizen interface is involved,
Web enabled applications will be developed. On-line Analytical Processing
(OLAP) would be developed for planning and decision making. This initiative
shall be supported by the Secretariat for Information Technology. The process
shall be completed by the year 2003.
Standardisation
of IT Infrastructure, data and applications
It shall
be mandatory for all Departments, Boards and Corporations to procure hardware,
software, networking equipment etc. according to specifications and standardisation
laid down by Hartron which shall be the sole agency of the State Government
to procure software and equipment. General use application software like payroll,
personnel information system, inventory management system, budget expenditure
control, grievance handling and office automation systems etc. shall in future
be developed by Government Departments, Boards and Corporations on the technical
advice of Hartron. Standardisation of data shall also be carried out by organisations
to the feasible extent.
These
steps shall enable integration of resources into the State Intranet, creation
of Central DataWarehouses and predictable
architecture ensuring the manageability, portability and inter-operability
of systems. These efforts shall culminate into public domain information availability
on centralised servers reducing future costs of IT applications.
Use
of GIS Technology
GIS
shall be extensively used in integrating, analysing and visualising different
types of data for spatial planning, environmental protection, utility management,
traffic regulation etc. Digitised maps of Haryana already available with NIC-HSU
will be utilised for providing GIS based services. Augmentation of digitised
base maps shall be made as and when required.
Development
of Portal Website
A Portal
website of the State would be set up by Hartron by interconnecting website
of every department and organisation who in turn shall develop their own websites.
The portal site developed by Hartron shall be updated dynamically. All Government
tenders, employment news, public domain information and notices issued by
Government for general public shall be published on this website.
IT
Literacy in Government
The
Government shall implement an IT Literacy Plan (ITLP) for its employees to
achieve 100% IT literacy in the Government by 2002. IT literacy will have
a minimum level of defined proficiency which will include word processing,
e-mail, data entry and access etc. Suitable incentive/disincentives shall
be designed to achieve desired level of proficiency.
Each
department shall create an IT Cell to be headed by Chief Information Technology
Officer(CITO) who shall co-ordinate and supervise implementation of e-Governance.
The CITO will be a qualified computer professional. Where suitable officer
is available within the department, his level of skills will be enhanced through
requisite training. The Departments shall undertake review of existing manpower
and replace adequate number of posts with IT personnel without any additions
to overall establishment budget. Senior and Middle level functionaries in
the departments shall be trained in relevant IT applications and management
techniques apart from achieving minimum defined proficiency level. This initiative
will be supported by Hartron and NIC. All manual/ electronic typewriters shall
be phased out, use of e-mail, internet and computers in general shall be maximised.
e-Citizen
Interface
Digitisation
of Public Domain Information
All public
domain information like official gazette notifications, acts, rules, regulations,
circulars, policies and programme documents would be digitised and made available
for electronic access on Web. This process shall be completed by the year
2002.
Public
Information and Facilitation Counters (PIFCs) in Government offices
shall be set up so that public domain information is available without any
harassment. These PIFCs shall also function as e-mail access into grievance
suggestion databases.
Delivery
of Public Domain IT Services
The
State Government proposes to establish electronic delivery of services in
the public domain in its Departments, Boards and Corporations using state-of-art
technology. Such delivery of services shall be permitted on transaction fee
basis to be charged from the users. Flexibility to individual departments
to fix transaction fee shall be permitted. Quality assurance for such delivery
shall follow well laid out norms.
